Support
At Constant Casino, we believe that exceptional gaming experiences go hand-in-hand with outstanding customer service. Our dedicated support team stands ready to assist you with any questions or concerns, ensuring your time with us is smooth and enjoyable. Whether you're experiencing technical difficulties, have questions about your account, or need clarification on our promotions, we're here to help.
Multiple Ways to Reach Us
We understand that different players prefer different communication methods, which is why we offer several convenient ways to contact our support team:
Live Chat: For immediate assistance, our live chat feature is available directly on our website. Simply click the chat icon in the bottom corner of your screen to connect with a support representative in seconds.
Email Support: For more detailed inquiries or situations that may require documentation, you can reach our team at support@constantcasino.com. We strive to respond to all email inquiries within 24 hours.
Phone Support:
- USA Toll-Free: 1-800-761-1303
- International: 1-506-257-1626
24/7 Assistance When You Need It
The world of online gaming never sleeps, and neither does our support team. We offer round-the-clock assistance 365 days a year, ensuring help is always available whenever you need it. Our multilingual support staff can assist you in several languages, making sure language barriers never stand between you and a resolution.
Common Support Topics We Handle
Account Management
Our team can help with:
- Creating a new account
- Recovering forgotten passwords
- Updating personal information
- Verifying your identity
- Managing account settings
Banking and Transactions
Questions about money matters? We've got you covered:
- Guidance on available deposit methods
- Assistance with withdrawal procedures
- Troubleshooting failed transactions
- Information on processing times
- Help with payment verification
Bonuses and Promotions
Make the most of our generous offers with help on:
- Current promotional offers
- Bonus code redemption
- Wagering requirements explanation
- Free spins activation
- Loyalty program benefits
Technical Support
If you encounter any technical issues while playing, our team can assist with:
- Game loading problems
- Mobile compatibility issues
- Browser troubleshooting
- App installation guidance
- Connection difficulties
Our Commitment to Excellence
Every member of our support team undergoes rigorous training to ensure they can handle a wide range of inquiries with professionalism and courtesy. We don't just aim to resolve your issues—we strive to exceed your expectations with every interaction.
We value your feedback and use it to continuously improve our services. After each support interaction, you'll have the opportunity to rate your experience and provide comments, helping us maintain the highest standards of customer service.
Responsible Gaming Support
At Constant Casino, we're committed to promoting responsible gaming practices. Our support team is trained to provide assistance with:
- Setting up self-exclusion periods
- Implementing deposit limits
- Establishing session time restrictions
- Providing information about our responsible gaming tools
For those seeking additional help, our representatives can direct you to professional organizations specializing in gambling-related concerns.
Security and Privacy Assurance
Rest assured that all communications with our support team are handled with the utmost confidentiality. We employ advanced encryption technology to protect your personal information and ensure that your data remains secure at all times.
When contacting our team, you may be asked to verify your identity through our secure verification process. This extra step helps protect your account and ensures that only you have access to your personal information and funds.
Fast Resolution, Friendly Service
Our goal is to resolve your concerns quickly and efficiently, minimizing any disruption to your gaming experience. With Constant Casino's support team by your side, you can enjoy our extensive selection of games with complete peace of mind, knowing that assistance is always just a click or call away.